Petra International Journal of Business Studies

Enhancing Competitive Advantage: The Role of Learning, Integrating, and Recon-figuration Capabilities through Corporate Resilience

Yuanita Ratna Indudewi, Benedecta Nadya Evangelie — Mon, 30 Jun 2025 00:00:00 +0700

This study aimed to provide strategic insights for small to medium-sized companies on enhancing their competitive advantage, especially by examining the corporate resilience reflected in their dynamic capabilities. Seventy-four business owners and managers in Surabaya are sample respondents in this research. Quantitative causal research aims to gain an in-depth understanding of the cause-and-effect relationship between companies' Learning Capabilities, Integrating Capabilities, and Reconfiguration Capabilities, and how these capabilities influence Corporate Competitive Advantage through Corporate Resilience. The mediation research employs SEM-PLS as a statistical analysis method. The observation of small to medium-sized corporate entities becomes interesting as we explore the respondents who predominantly come from the real estate sector. The result prevails that Integrating Capability and Competitive Advantage is significantly mediated by corporate resilience. However, Corporate Resilience does not considerably mediate the relationship between Learning Capability and Competitive Advantage. The findings provide a data-driven argument that the company's capability to acquire, assimilate, transform, and exploit knowledge does not directly affect corporate resilience and competitive advantage. The result triggers further discussion, which may be followed by future research based on the specific industry and the company's corporate culture.

Exploring the Impact of Work-Life Balance on Organizational Citizenship Behavior: The Role of Psychological Well-Being as a Mediator

Redi Alamsyah, Lusi Olis Vera, Ummu Artha Tsary Rumalessin — Mon, 30 Jun 2025 00:00:00 +0700

This study examines the influence of Work-Life Balance on Organizational Citizenship Behavior (OCB), with Psychological Well-being as a mediating variable, among online tutorial tutors supervising academic writing at the Faculty of Economics, Universitas Terbuka, during the 2024/2025 semester. A quantitative approach, utilizing a cross-sectional survey design, was employed in this research. The population consisted of all tutors supervising academic writing, with a sample size of 100 online tutorial tutors. Data analysis was conducted using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The findings indicate that work-life balance has a positive and significant effect on both Organizational Citizenship Behavior and Psychological Well-Being. Furthermore, Psychological Well-Being also positively and significantly influences Organizational Citizenship Behavior. Notably, Psychological Well-Being is found to mediate the relationship between Work-Life Balance and Organizational Citizenship Behavior. Practically, these findings imply that organizations in the education sector adopt policies that support Work-Life Balance. Such policies may enhance tutors' Psychological Well-Being, which fosters Organizational Citizenship Behavior that aligns with organizational goals. Theoretically, this study introduces Psychological Well-Being as a mediator in the relationship between Work-Life Balance and Organizational Citizenship Behavior, thereby enriching the understanding of the mechanisms connecting the two constructs.

The Role of Board Member Characteristics in Shaping Corporate Performance: Evidence from Indonesia

Tessa Vanina Soetanto, Catherine Ivana Rusli, Leticia Theophillia Soesilo — Mon, 30 Jun 2025 00:00:00 +0700

Boards of directors have a significant impact on firm performance. With the growing emphasis on diversity, it is essential to explain how demographic diversity among leaders relates to firm performance. The paper examines the relationship between demographic diversity, age, gender, tenure, and the performance of Indonesian manufacturing firms. The writers adopt Resource Dependency Theory as the theoretical basis for this research. Although studies on board diversity exist, the influence of board diversity on manufacturing firms, which is becoming increasingly crucial in Indonesia, is rarely discussed. The writers analyzed secondary data from 2016 to 2022 using Ordinary Least Squares regression. Results show that age and tenure diversity have a positive impact on the performance of larger firms, but no effect on smaller firms. These results add practical implications for manufacturing firms seeking to enhance decision-making with diverse leadership.

Tactics on Corroborate Customer Intention by the Involvement of Influencer and E-WOM: A Case Study of Samsung Smartphone

Ida Ayu Iswari Pidada, Sheillania — Mon, 30 Jun 2025 00:00:00 +0700

This study aims to analyze how influencers and e-WOM affect the purchase intention of Samsung smartphones in Denpasar, with brand awareness serving as a mediator. Data collection involved selecting 100 respondents who were interested in or already owned Samsung smartphones through purposive sampling. SmartPLS 4 was used to analyze the direct and indirect relationships between the variables. Research shows that brand awareness plays a role in connecting influencers, E-WOM, and purchase intention. This suggests that a higher level of brand awareness enhances consumers' willingness to purchase, supported by positive influencer engagement and e-WOM content. The findings highlight the significance of influencers and e-WOM in marketing plans, improving brand awareness and ultimately increasing purchase intent. This marketing strategy, driven by social factors, can help Samsung stay competitive in the domestic market.

The Impact of ‘No Work, No Pay’ Policy on Industrial Actions: A Case Study of ASUU at the University of Lagos

Oluwabusayo Olanrewaju Oni, Mariam Gbajumo-Sheriff — Mon, 30 Jun 2025 00:00:00 +0700

Trade unions regard the right to strike as a vital tool to counter low wages or unfavorable working conditions. This study explores the impact of the "No Work, No Pay" policy on industrial actions by the Academic Staff Union of Universities (ASUU) in Nigeria. Using a qualitative approach and a review of related literature, primary data were collected through structured interviews. The interview guide featured two sections: Section A addressed respondents' sociodemographic characteristics, while Section B focused on the study's core subject. The study's population consisted of 1,707 ASUU members, and 58 interviews were conducted across eight faculties at the University of Lagos, located on the Akoka campus. Data were analyzed using content and thematic analysis. Findings revealed that the "No Work, No Pay" policy has a significant influence on academic staff's willingness to engage in strikes and the frequency of such actions in the sector. The study concluded that the policy has a dual effect: it can deter strikes by encouraging alternative dispute resolution while reinforcing lecturers' determination due to perceived infringements on their rights. Therefore, the study recommended a continuous dialogue between lecturers and government authorities to address disputes constructively.

Investigating the Influence of Information Overload on Millennial Purchase Intent in the Java Online Market

Dwi Anna Kristanti, Novelia Asita Mranani — Mon, 30 Jun 2025 00:00:00 +0700

This study aims to examine the impact of information overload on the purchase behavior of millennials residing in Java. This study investigates the potential factors contributing to information overload with a focus on online reviews and website layouts. This study aims to examine the relationships between online reviews, website design, and information overload, utilizing a theoretical framework grounded in information foraging theory and information processing theory. Employing partial least squares analysis, the primary objective is to examine the effects of Internet reviews and website designs on information overload and its subsequent influence on millennials' purchasing intentions. The study's findings reveal that internet reviews cause information overload, demonstrating an inverse relationship. Website design plays a crucial role in generating and strongly influencing information overload. This excess information has a significant impact on millennials’ purchasing decisions. The results elucidate the complex interrelationship between online reviews, website layouts, information saturation, and consumer behavior, thereby providing valuable insights into consumer behavior in the digital marketplace.

The Impact of Management Commitment on Firm Performance, The Mediating Role of Supply Chain Integration, Practices, and Green Supply Chain Management

Zenia Estella Soesetyo, Hotlan Siagian, Zeplin Jiwa Husada Tarigan — Mon, 30 Jun 2025 00:00:00 +0700

The company's management always strives to enhance competitiveness by making business processes efficient and effective, while also paying attention to environmental protection. This study addresses the impact of management commitment on firm performance through supply chain integration, supply chain practices, and green supply chain management. The study employed a quantitative approach, and data collection was conducted among 80 manufacturing companies in Indonesia. The data were analyzed using partial least squares (PLS) with SmartPLS software version 4.0. The study results indicate that management commitment influences supply chain integration, supply chain practices, and the adoption of a green supply chain approach. Companies can optimize the role of external partners in supply chain integration, thereby influencing supply chain practices and the development of green supply chains. However, this study reveals that supply chain integration did not directly improve firm performance. Moreover, the results indicate that supply chain practices, such as building strategic partnerships and increasing information sharing, cannot directly improve firm performance. The company implements a green supply chain by evaluating environmental care programs, building awareness among customers to use environmentally friendly products, and consistently offering environmentally friendly products, which can improve firm performance. The practical contribution of research provides enlightenment to manufacturing industry practitioners, motivating them to commit to developing employees and enhancing their skills as human capital assets. Theoretical contribution to enriching the theory of the green environment in producing economic and environmental performance.

Enriching Entrepreneurship Education: Unravelling the Effect of Entrepreneurial Storytelling on Entrepreneurial Intention through Entrepreneurial Passion, Self-Efficacy, and Attitude

Uzoma Heman Ononye, Dumebi Ezar Ehiagiator — Mon, 30 Jun 2025 00:00:00 +0700

Entrepreneurship education is critical to a nation's economic growth and development, but the challenge lies in enriching it to ensure that individuals resonate with the idea of entrepreneurship. This study examines the effect of entrepreneurial storytelling on entrepreneurial intention, with a focus on the mediating roles of entrepreneurial passion, self-efficacy, and attitude. The study utilized cross-sectional data from a sample of 364 students at Delta State University in Nigeria, and the partial least squares technique was employed to test the hypotheses. The study found that entrepreneurial storytelling had no direct effect on entrepreneurial intention but had indirect effects through the interplay among entrepreneurial passion, self-efficacy, and attitude. The study concluded that entrepreneurial storytelling partially enhances entrepreneurial intention by strengthening entrepreneurial passion, self-efficacy, and attitude.

Factors Influencing Bank Profitability: A Study of Indonesian Commercial Banks

Laurencia Meidi, Tannia — Mon, 30 Jun 2025 00:00:00 +0700

This study aims to analyze the effect of Capital Adequacy Ratio (CAR), Net Interest Margin (NIM), Non-Performing Loan (NPL), and Loan to Deposit Ratio (LDR) on Return on Asset (ROA) at Go Public Commercial Banks listed on the Indonesia Stock Exchange during the period 2020 to 2023. The method employed in this research is a purposive sampling technique, utilizing secondary data from the official website of the Indonesia Stock Exchange (IDX) and a quantitative approach. This research was conducted by collecting all secondary data, such as financial data from each sample, to be processed and analyzed. Hypothesis testing uses panel data regression analysis using SPSS version 30. Based on the research findings, CAR and LDR have no significant effect on ROA, while NIM and NPL exhibit a substantial impact on ROA. Strong CAR does not always guarantee bank profitability, as high cost of funds can still burden operational performance. LDR does not affect ROA, as profitability depends more on credit quality than credit volume. Poor credit assessment increases risk, limiting LDR's impact. Higher NIM indicates greater interest income from productive assets, leading to increased bank profitability. A high NPL ratio indicates poor credit quality and potential operational losses, which in turn lowers the return on assets (ROA). Therefore, maintaining a low NPL is essential.

The Influence of Information Technology on Company Performance Through In-ternal and External Integration

Zeplin Jiwa Husada Tarigan, Ruth Lovita Surodjo Putri — Mon, 30 Jun 2025 00:00:00 +0700

Information technology is essential for companies to make informed decisions that support internal business processes and external collaboration, thereby improving overall company performance. The research collected data from 105 manufacturing companies in East Java. The research sample was determined using judgmental sampling with respondents who were at least staff level and had become permanent company employees. Data analysis was used with SEM-PLS. Implementing information technology in manufacturing companies impacted internal and external supply chain integration. Internal supply chain integration, combined with internal data integration, is running smoothly and in real-time, which positively impacts cross-functional integration and does not directly affect company performance. External supply chain integration, in collaboration with external partners, is progressing well. The company is actively involved in developing these partnerships, which can lead to improved company performance, increased flexibility in meeting customer demands, and reduced production costs. Practical contributions to research provide insight for industry practitioners, enabling the internal cross-functional team to operate in an integrated manner and necessitating collaboration with external parties. Purchasing and marketing managers can play an active role in enhancing the involvement of external partners in improving company performance, making a theoretical contribution to enriching the development of information technology systems, and sustainable supply chains.

The Impact of Financial Knowledge, Past Experience, and Current Income on the Stock Investment Performance of Individual Investors

Gunawan Bunardi, Sarwo Edy Handoyo — Mon, 30 Jun 2025 00:00:00 +0700

The study investigates the impact of financial knowledge, experience, and current income on the stock investment performance of individual investors in Indonesia. Using a quantitative descriptive approach, data were collected from 77 respondents through questionnaires and analyzed using multiple regression. The findings reveal that financial knowledge significantly enhances investment performance by improving decision-making, risk management, and portfolio diversification. Experience plays a pivotal role in helping investors adapt to market dynamics and refine strategies, positively impacting their performance. However, current income does not significantly influence investment performance, indicating that non-financial factors also shape investment success. This research contributes to the understanding of key factors influencing investment returns and provides practical insights for financial education and policy development, empowering individual investors to achieve better outcomes.

Slow Fashion Orientation and Consumer Attitude on Purchase Intention and Will-ingness to Pay a Premium Price

Tiffany, Serli Wijaya, Ferry Jaolis — Mon, 30 Jun 2025 00:00:00 +0700

The rapid growth of the global fashion industry has made it the world’s third highest contributor to waste and pollution. In recent years, the slow-fashion movement has been oriented towards sustainability issues to reduce the negative impact of fast fashion. This study aims to analyze the effect of Slow-Fashion Orientation (SFO) on Attitude, Purchase Intention, and Willingness to Pay Premium. Primary data collection was conducted through a survey of 251 respondents spread across various regions of Indonesia through purposive sampling using the Populix research panel service. The results showed that slow-fashion orientation (SFO) has a direct and significant effect on Attitude, Purchase Intention, and respondents' willingness to pay more for slow-fashion products (Willingness To Pay Premium). Attitude, directly and as a mediator, is proven to significantly influence Purchase Intention, and respondents' willingness to pay more for slow-fashion products (willingness to pay premium).