The Impact of Strategic Renewal on Startup Performance: The Role of Digital Transformation and Market Pressure in SaaS-Based Startups in Jakarta and Surabaya
DOI:
https://doi.org/10.9744/petraijbs.8.2.219-235Keywords:
Organizational Performance, Strategic Renewal, Digital Transformation, Market Pressure, Dynamic Capabilities, SaaS StartupsAbstract
The performance of a newly formed business is critical. This is especially true for organizations that are in fast-changing and intensely competitive markets. This study examines business performance and strategic renewal with particular emphasis on digital transformation as a mediator and market pressure as a moderator. Grounded in the Dynamic Capability Theory, the study sampled 181 Software as a Service (SaaS) startups in Jakarta and Surabaya, and the data were analyzed using PLS-SEM. The study found that strategic renewal and digital transformation (β = 0.647; p < 0.001) and organizational performance (β = 0.874; p < 0.001) are all significantly and positively correlated. The lack of evidence for the impact of strategic renewal on performance (β = 0.016; p = 0.753) suggests that there is no relationship, which is indicative of full mediation, with the implication that digital transformation is a full mediator. In addition, market pressure positively moderates the relationship between digital transformation and performance (β = 0.120; p = 0.017), underscoring the importance of industry competition. The study also contributes to dynamic capability theory by demonstrating the relationships among strategic renewal, digital transformation, and performance. The main practical implications from the research is that strategic plans should be combined with agile responsive digital market strategy plans.
Downloads
References
Aizenman, J., & Binici, M. (2016). Exchange market pressure in OECD and emerging economies: Domestic vs. external factors and capital flows in the old and new normal. Journal of International Money and Finance, 66, 65–87. https://doi.org/10.1016/j.jimonfin.2015.12.008
Al-Momani, L., Haddad, S., Sharabati, A. A. A., & Abu Hashesh, M. (2023). The moderation role of entrepreneurial orientation on the influence of innovation on pharmaceutical SMEs’ performance. Journal of Open Innovation: Technology, Market, and Complexity, 9(2). https://doi.org/10.1016/j.joitmc.2023.100074
Al Shawabkeh, K. (2024). The impact of strategic agility on sustainable competitive advantage: The mediating role of strategic renewal at Jordanian telecommunication companies. Problems and Perspectives in Management, 22(1), 446–461. https://doi.org/10.21511/ppm.22(1).2024.36
Al Taweel, I. R., & Al-Hawary, S. I. (2021). The Mediating Role of Innovation Capability on the Relationship Between Strategic Agility and Organizational Performance. Sustainability MDPI, 13(14), 1–14. https://doi.org/10.3390/su13147564
Amankwah-Amoah, J., Khan, Z., & Osabutey, E. L. C. (2021). COVID-19 and business renewal: Lessons and insights from the global airline industry. International Business Review, 30(3), 101802. https://doi.org/10.1016/j.ibusrev.2021.101802
Brunetti, F., Matt, D. T., Bonfanti, A., De Longhi, A., Pedrini, G., & Orzes, G. (2020). Digital transformation challenges: strategies emerging from a multi-stakeholder approach. TQM Journal, 32(4), 697–724. https://doi.org/10.1108/TQM-12-2019-0309
Clauss, T., Abebe, M., Tangpong, C., & Hock, M. (2019). Strategic Agility, Business Model Innovation, and Firm Performance: An Empirical Investigation. IEEE Transactions on Engineering Management, 68(3), 767–784. https://doi.org/10.1109/TEM.2019.2910381
Crossan, M. M., & Berdrow, I. (2003). Organizational learning and strategic renewal. Strategic Management Journal, 24(11), 1087–1105. https://doi.org/10.1002/smj.342
Duan, Y., Chen, Y., Liu, S., W, C.-S. W., Yang, M., & Mu, C. (2023). The moderating effect of leadership empowerment on relational capital and firms’ innovation performance in the entrepreneurial ecosystem: Evidence from China. Journal of Intellectual Capital, 24(1), 306–336. https://doi.org/10.1108/JIC-07-2021-0183
Ferreira, J., & Coelho, A. (2020). Dynamic capabilities, innovation and branding capabilities and their impact on competitive advantage and SME’s performance in Portugal: the moderating effects of entrepreneurial orientation. International Journal of Innovation Science, 12(3), 255–286. https://doi.org/10.1108/IJIS-10-2018-0108
Gevorkyan, A. V. (2019). Exchange market pressure and primary commodity–exporting emerging markets. Applied Economics, 51(22), 2390–2412. https://doi.org/10.1080/00036846.2018.1545077
Hair, J F, Anderson, R. E., Tatham, R. L., & Black, W. C. (2019). Multivariate Data Analysis, Multivariate Data Analysis. In Cengage (8th Editio). Andover, Hampshire: Cengage.
Hair, Joseph Franklin, Ringle, C. M., Hult, G. T. M., & Sarstedt, M. (2021). Review of Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R: A Workbook. In Springer (Vol. 30). https://doi.org/10.1080/10705511.2022.2108813
Hossfeld, O., & Pramor, M. (2018). Global Liquidity and Exchange Market Pressure in Emerging Market Economies. Issues in Emerging Market Economies, (05), 1–332. https://doi.org/10.3726/b14784
Khan, M. A., Ismail, F. B., Hussain, A., & Alghazali, B. (2020). The Interplay of Leadership Styles, Innovative Work Behavior, Organizational Culture, and Organizational Citizenship Behavior. SAGE Open, 10(1). https://doi.org/10.1177/2158244019898264
Khan, S. H., Majid, A., & Yasir, M. (2020). Strategic renewal of SMEs: the impact of social capital, strategic agility and absorptive capacity. Management Decision, 59(8), 1877–1894. https://doi.org/10.1108/MD-12-2019-1722
Kharisma, G. (2023). Daftar Start-up SAAS di Indonesia. Retrieved from Tech in Asia website: https://id.techinasia.com/daftar-startup-saas-di-indonesia
Khin, S., & Ho, T. C. F. (2019). Digital technology, digital capability and organizational performance: A mediating role of digital innovation. International Journal of Innovation Science, 11(2), 177–195. https://doi.org/10.1108/IJIS-08-2018-0083
Kocak, A., Carsrud, A., & Oflazoglu, S. (2017). Market, entrepreneurial, and technology orientations: impact on innovation and firm performance. Management Decision, 55(2), 248–270. https://doi.org/10.1108/MD-04-2015-0146
Lanzolla, G., Pesce, D., & Tucci, C. L. (2021). The Digital Transformation of Search and REcombination in the Innovation Function: Tensions and an Integrative Framework. Journal of Product Innovation Management, 1–24. https://doi.org/10.1111/jpim.12546
Lee, Y., & Barney, J. B. (2016). Strategic Factor Markets. The Palgrave Encyclopedia of Strategic Management, (January 2016), 1–3. https://doi.org/10.1057/978-1-349-94848-2
Lee, Y. Y., & Falahat, M. (2019). The Impact of Digitalization and Resources on Gaining Competitive Advantage in International Markets: The Mediating Role of Marketing, Innovation and Learning Capabilities. Technology Innovation Management Review, 9(11), 13. Retrieved from https://timreview.ca/article/1281
Leih, S., & Teece, D. J. (2012). The Functions of Middle and Top Management in the Dynamic Capabilities Framework. SSRN Electronic Journal, 1–23.
Melasari, S., & Sujana, I. N. (2018). Analisis Strategi Pengembangan Bisnis pada Hotel Banyualit, Buleleng. International Journal of Social Science and Business, 2(3), 176. https://doi.org/10.23887/ijssb.v2i3.16241
Memon, M. A., Ting, H., Cheah, J.-H., Thurasamy, R., Chuah, F., & Huei Cham, T. (2020). Sample Size for Survey Research: Review and Recommendations. Journal of Applied Structural Equation Modeling, 4(2), i–xx.
Nugroho, R. A. (2021). Mengelola SDM dalam Dunia Digital Untuk Memperoleh SDM Yang Unggul dalam Mengelola Bisnis Start-Up Bidang Jasa. Jurnal Indonesia Sosial Sains, 2(5), 827–845. https://doi.org/10.36418/jiss.v2i5.300
Nugroho, R. A. (2023). Enhancing Innovation Behavior of Digital Start-up Employees: The Role of Knowledge Sharing and Creativity. International Research Journal of Economics and Management Studies, 2(2), 50–63. https://doi.org/10.56472/25835238/IRJEMS-V2I2P106
Nugroho, R. A., Ferdinan, B. A., & Rosyadi, J. A. (2024). The Impact of Creative Leadership on Strategic Agility in Startups: Mediating Roles of Resource Management and Innovative Work Behavior. Business Review and Case Studies, 5(2), 305–318. https://doi.org/10.17358/brcs.5.2.305
Polo García-Ochoa, C., De-Pablos-Heredero, C., & Blanco Jiménez, F. J. (2020). How business accelerators impact startup’s performance: Empirical insights from the dynamic capabilities approach. Intangible Capital, 16(3), 107–125. https://doi.org/10.3926/IC.1669
Schmitt, A., Raisch, S., & Volberda, H. W. (2018). Strategic Renewal: Past Research, Theoretical Tensions and Future Challenges. International Journal of Management Reviews, 20(1), 81–98. https://doi.org/10.1111/ijmr.12117
Sousa-Zomer, T. T., Neely, A., & Martinez, V. (2020). Digital transforming capability and performance: a microfoundational perspective. International Journal of Operations and Production Management, 40(7–8), 1095–1128. https://doi.org/10.1108/IJOPM-06-2019-0444
Sreenivasan, A., Ma, S., Rehman, A. U., & Muthuswamy, S. (2023). Assessment of Factors Influencing Agility in Start-Ups Industry 4.0. Sustainability (Switzerland), 15(9), 1–22. https://doi.org/10.3390/su15097564
Teece, D. J. (2007). Explicating Dynamic Capabilities: The Nature and Microfoundations of (Sustainable) Enterprise Performance. Srategic Management Journal, 28, 1319–1350. https://doi.org/10.1002/smj
Teece, D. J. (2016). Dynamic Capabilities. The Palgrave Encyclopedia of Strategic Management, 18(March), 1–9. https://doi.org/10.1057/978-1-349-94848-2_689-1
Teece, D. J., Pisano, G., & Shuen, A. (2009). Dynamic capabilities and strategic management. Knowledge and Strategy, 18(April 1991), 77–116. https://doi.org/10.1093/0199248540.003.0013
Van Zeebroeck, N., Kretschmer, T., & Bughin, J. (2023). Digital “is” Strategy: The Role of Digital Technology Adoption in Strategy Renewal. IEEE Transactions on Engineering Management, 70(9), 3183–3197. https://doi.org/10.1109/TEM.2021.3079347
Wang, H., Feng, J., Zhang, H., & Li, X. (2020). The effect of digital transformation strategy on performance: The moderating role of cognitive conflict. International Journal of Conflict Management, 31(3), 441–462. https://doi.org/10.1108/IJCMA-09-2019-0166
Ying-Yu, K. C., Yi-Long, J., & Yu-Hsien, W. (2016). Effect of Digital Transformation on Organizational Performance of SMEs: Evidence from the Taiwanese Textile Industry’s Web Portal. In Internet Research (Vol. 26).
Yousaf, Z., & Majid, A. (2018). Organizational network and strategic business performance: does organizational flexibility and entrepreneurial orientation really matter? Journal of Organizational Change Management, 31(2), 268–285.
Additional Files
Published
Issue
Section
License
Copyright (c) 2025 Robertus Adi Nugroho, Bernardus Aris Ferdinan, Maria Indah Lestari Sepungan

This work is licensed under a Creative Commons Attribution 4.0 International License.
Petra IJBS (e-ISSN: 2621-6426) is published by Master of Management program, School of Business and Management, Petra Christian University, Indonesia (MM SBM PCU).










